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Verified customer surveys

Elkhart Coach reviews

Every review here comes from a post-sale TESCO survey filled in by someone who took delivery of a Elkhart Coach vehicle.

4.9 average of 168 surveys
74 wrote a comment
33 states

What buyers said

74 of the 168 Elkhart Coach surveys came with a written comment. The other 94 rated their delivery without writing one, and count toward the average above.

  • “Dan M is amazing”

    Jonathan M. · Lincolnwood, IL

  • “Thank you for helping with this purchase.”

    Ray T. · Leesburg, VA

  • “Steve is an extremely good and helpful salesman and our inspectors are always impressed with the shuttles we get from Tesco.”

    Josh S. · Lexington, KY

  • “Steve was extremely accessible and knowledgable throughout the whole process. I believe he is the best shuttle rep I have ever done business with. On top of things.”

    Josh S. · Lexington, KY

  • “Brad Palmer is helping us find new and, in this case, used buses that match our customer's specifications. The process is easy, the turn is quick and when the bus arrives, it's typically "dialed in" so we can all be proud of the product being delivered. We're grateful for Brad and the TESCO reconditioning process to make these used units come to life again.”

    Coy L. · Louisville, KY

  • “Dan M - has been nothing but exceptional. Truly helpful and takes the time to find you the right vehicle. Absolutely amazing Thank you!!”

    Jonathan M. · Lincolnwood, IL

  • “This is the second bus we have purchased from Tesco and again we are very pleased with the people we worked with, the process and the final product. Outstanding.”

    Lisa · San Angelo, TX

  • “Thank you, Dan. Looking forward to doing more business in the future with you. Kris”

    Kris W. · Mesa, AZ

  • “Great Service! Steve Luce was very professional from the start to the finish. Thanks very much for all your help with the purchase of the 2021 Shuttle Bus. Thank you!”

    Paul J. · Salt Lake City, UT

  • “Dan was great to work with to meet our transportation needs. it is the third shuttle bus we purchased from TESCO with Dan as our salesperson-”

    Joseph P. · Plymouth, MI

  • “I have been a customer for over a few years now and I am just as happy and satisfied with the sales staff and product as I have always been, keep up the good work!”

  • “TESCO Bus staff is enjoyable and professional when discussing everything from an order to service and warranty. Keep up the good work, thank you!”

  • “Repeat customer and I am very satisfied with your products and services.”

  • “Keep up the good work!”

  • “We had bought a shuttle from Tesco in 2005”

  • “The experience was great and we appreciated the great communication.”

    Oregon, OH

  • “Keep up the good work, I am happy with the products and your services, I will refer and place orders with you in the future when needed.”

    Oregon, OH

  • “kenneth is awesome. We follow him wherever he goes!”

  • “I have been a customer for around 2 years now and I am very happy with the product and service that TESCO has provided me, thank you!”

    Oregon, OH

  • “Only disappointment was seat belts not retractable. Otherwise, we were very happy with the experience.”

    Oregon, OH

  • “Ross is AWESOME!! He really delivers!”

    Oregon, OH

  • “Blair Taseff was a pleasure to deal with.He was very knowledgeable and always responsive.”

    Oregon, OH

  • “Blair Taseff is superb. Can't do without him!!”

    John K. · Cleveland, OH

  • “Everything was fine. No issues”

    Thomas B. · Lucasville, OH

  • “Wish service of my vehicles worked as well as purchasing them.”

    Judith P. · Toledo, OH

  • “overall we are very pleased with our new bus from Tesco! We will definitely consider them first for future business.”

    Jon H. · Worthington, OH

  • “Working with TESCO has been most present and we have had no problems at all. Ross has been like a close relative to me any time I call he has been very responsive to my needs. My hat goes off to him and Jake in the parts department when it comes to customer service. I look forward to working even more in the future with TESCO”

    David L. · Herndon, VA

  • “Thanks again to Jeff Scharff. From start to finish. Scott”

    Scott F. · Acme, MI

  • “Very helpful, and everything as promised.”

    Glenn T. · Harahan, LA

  • “Thank you”

    Afshin A. · Gaithersburg, MD

  • “ken is great! we enjoy working with him!”

    Tim H. · Kansas City, MO

  • “I have now purchased 3 buses from Tesco in the past year. Due to the incredible customer service that I receive from Brent I will never look elsewhere.”

    Stephen B. · Boston, MA

  • “TESCO was a great experience! I purchased five vehicles and leased one vehicle. We'll lease and purchase future vehicles. Our transactions could not have been easier. Gratefully, Timothy”

    Tim B. · Columbia, SC

  • “This is the third coach we have purchased from TESCO. The service and attention to detail is fabulous.”

    Lorie G. · La Grange, TX

  • “very, very satisfied with the process and the new bus! would definitely purchase again!”

    Diana S. · Newark, OH

  • “Bryan was really great at helping us find the bus that we were looking for. He was great at getting back to me whether by phone or email. I will definitely buy another bus from him in the future when we need another one.”

    Alica R. · Orlando, FL

  • “Derek Spencer went out of his way to be helpful in our procuring 2 buses from TESCO”

    Gene T. · Crosby, TX

  • “Mr Graham was very helpful in selling us our mini-bus. Price and his Interest in selling the unit is the reason we bought from TESCO.”

    Nick B. · Hazel Green, AL

  • “we are extremely satisfied with the sales and service we receive from TESCO”

    Rich P. · Maumee, OH

  • “We had an amazing experience with TESCO. We are non-traditional buyers.. a non-profit purchasing a vehicle for an unconventional purpose. We only needed one vehicle and had no experience in this. Jeff, our sales rep, was amazing. He walked us through everything, got us a great price, was always available to us and in constant contact. We literally could not have done this without him. Many dealers we approached wouldn't even return our calls for an initial quote. We'd never use or recommend anyone but TESCO!”

    Ms. H. · Dover, NH

  • “Brian was awesome. Very helpful and followed up with issues that came up. Bruce W. Thornapple Covenant Church”

    Bruce W. · Grand Rapids, MI

  • “We love our new bus for the church activities. We feel much safer than our in old van. The ride is much better as well.”

    Jim M. · New Concord, OH

  • “Good experience. We look forward to using the bus. Thanks.”

    Fred G. · Moundridge, KS

  • “thanks for the awesome service”

    Eileen F. · Maumee, OH

  • “We are very pleased with TESCO and our Sales Rep, who did a fabulous job for us.”

    Lorie G. · La Grange, TX

  • “we have bought busses from Tesco on a regular basis over the last 15 years and haven't had any issues.”

    Leah N. · Cary, NC

  • “Our experience with your company was an excellent one. Thom did an excellent job! The paperwork issue was partly created by our bank and part because of needing notarized copies of forms that I had to fill out and send to your office. If and when we need to replace the bus we will get with TESCO. We are very pleased with our BUS!”

    Jeff J. · Zanesville, OH

  • “No other was considered. We had TESCO for our Last Vehicle with the same Sales Rep and everything was perfect.”

    Dennis G. · Bedford, OH

  • “I enjoyed working with Dan Myrice. We had some issues of miscommunication with the bus purchased. Dan made the corrections,and we were satisfied with the results. I am looking forward to purchasing another bus in the future from Tesco. Thank you, Larry A.”

    Larry A. · Sidney, OH

  • “We were very pleased with being able to have the buses inspected at Tesco. This saved us a lot of time.”

    Rich P. · Maumee, OH

  • “The salesman had to go out of his way to get the unit delivered with short notice and we appreciated that.”

    John M. · Mentor, OH

  • “yes, your sales person, Thom Laughery, was such a help. It was his ability to work with us and showing us a bus that sold us. Thank you for all your help. We really enjoy our new bus!”

    Bob D. · Grandview Heights, OH

  • “We have had a few glitches with two of the six vans purchased. Have been in contact with TESCO regarding both issues. We are expecting jump seats for each of the vans as discussed.”

    Teresa M. · Wilmington, OH

  • “We didn't have our vehicle delivered. Instead, we drove to Ohio to pick it up. Great experience and staff were very friendly.”

    Kristen M. · Midlothian, VA

  • “Our company has used TESCO in the past and has been pleased. We are pleased as well.”

    Chattanooga, TN

  • “Derek was great and treated us very well.”

    Melinda Y. · Trenton, MI

  • “This is the second bus that we have bought from TESCO. They have great customer service. They made me feel that my purchase was the most important one there. Great followup from Dan Myrice. Would reccommend to all. When the time comes, I will call TESCO for my next bus. Thanks, John”

    John H. · Pikeville, KY

  • “Bryan McDougle again was GREAT! I am so very happy with Tesco! Bravo”

    David R. · Delaware, OH

  • “Bryan McDougle is great to work with and one of the reasons we used Tesco again. Bryan is very quick to communicate and gets the info we need to make informed decisions. Many thanks!!!!”

    David R. · Delaware, OH

  • “I'm a leasing company representive so anytime I need a passenger vehicle I call you guys. Very satisfied!!”

    Ken F. · Columbus, OH

  • “Overall Good experience and good value for the bus. My only complaint would be on the driver side 3rd row back those seats are very tight for an adult. Could possibly take a little spacing from some of the other seats.”

    Scott B. · Poplar Bluff, MO

  • “We have 2 TESCO shuttles both good deals as advertised”

    Mike B. · Sioux City, IA

  • “Very satisfied with the transaction, especially greatful to Danny for all of his help. Only criticism, when the bus was delivered the driver had no idea how the handicap appliances worked. We had no idea how to fasten in a wheelchair with the rigging that was supplied. We still have some question on the lift ramp. That concerns the lights and what happens if a driver forgets to turn off the switch for the handicap lift/ramp. Does it have a timer or will the batteries die?”

    Ernie W. · Kalamazoo, MI

  • “Have purchased several buses from Bryan from Tesco. Always top notch to deal with .”

    Steve H. · Kentville, NS

  • “TESCO offered the only vehicle that exactly met our specifications. Your price was the best as well. Thanks for the free delivery - a sweet bonus! Jeff Scharff was great, a true professional. Phill G., Walnut Ridge Baptist Church, Waterloo IA (319)404-4382 phill.goedken@gmail.com We will be back in 2 to 3 years for another bus.”

    Phill G. · Waterloo, IA

  • “I have been very happy with all of the dealings and service provided by TESCO.”

    Joanne A. · Ann Arbor, MI

  • “Our experience was excellent...our delivery driver was especially great, took the time to show us all the details of the bus, and literally drove on at noon on the dot, during a snowstorm, to deliver our bus as promised. Thank you for the fantastic service.”

    Robert C. · Baltimore, MD

  • “Jeff Scharff was very helpful and understanding of our needs, and was very paitent with our slow purchusing process”

    Scott C. · St. Joseph, MI

  • “Still awaiting Factory Rebate. Very helpful with bus graphics and coordination of delivery.”

    Gary W. · Eugene, OR

  • “Great customer service. Will be a return customer next time we need to replace a vehicle.”

    Kim M. · Circleville, OH

  • “We have been pleased with the purchase, follow-up and maintenance care of the three vehicles we have purchased from TESCO.”

    Mike M.

  • “There was a mis-communication regarding delivery date, but it wasn't a major problem. Also some mis- or lack of communication regarding the title, although once I got Deanna's name and number, that was all cleared up and resolved.”

    Marlene A. · Delaware, OH

  • “Bus had to be sent back since the window frame was warped. Therefore we could not use then van when we originally thought.”

    Mandy W. · Wellston, OH

  • “Our new bus had an electrical problem when it arrived and then we had to wait two weeks to get it back. We were not happy with that, but all else was great.”

    Dama M. · Masonic Home, KY

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