4.8
Average of 1288 verified customer surveys · page 1 of 11
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“Thank You so much very appreciate. Ella N., Transportation Coordinator,”
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“The tailpipe didn't quite meet the requirements from the state highway as it is to be within 6", I believe, from the end of the vehicle. They said they would allow it this inspection but have it corrected when you return for a re-inspection. We did communicate that to Tesco but I'm not sure we have a resolution on the fix.”
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“Kacy was fantastic during this entire process. Was able to answer all my questions and kept me informed when there were updates. Was a super smooth process thanks to his help.”
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“We leased 4 vehicles and Steve was wonderful through the entire process!”
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“Thank you, Hugs-n-Hearts ELC Columbus, OH.”
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“Kyle was great! He was accurate on everything he said and did everything he said that he would do. I will buy more from him!”
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“Wonderful process and delivery drivers!”
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“Steve is the best.”
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“I'm always happy when dealing with TESCO. Their customer service is second to none!!!”
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“I will be sharing my great experience with others in my organization to shop at Tesco for their vehicle needs. It was a very good experience!”
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“Bryan Mcdougal was incredible to work with. With service like that, I will definitely be a return customer in the future.”
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“Not only would I purchase another, I have purchased 4 more! Thanks so much for the help. They were more expensive than I'd have liked, but they were delivered exactly as promised.”
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“Worked with Bryan and he was great. One small issue with a couple leaks around a window but Bryan has been great with helping us get this taken care of.”
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“Danny was great. Seamless transaction from the Tesco side of things. Our side may have caused a few delays. Nothing to improve from your side of the deal. Thank you!”
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“Steve Luce is great to work with !! The purchasing process was easy and met our expectations.”
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“Overall amazing services! I will definitely buy another bus in the future from Tesco.”
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“The Carr Center is a repeat customer, and we would certainly purchase from TESCO again. Thanks!”
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“There were a few things missing on the vehicle that we ordered and one item broken. I reported it to Tesco and they got right back to us and delivered the items that were missing.”
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“Our sales representative was very kind and helpful throughout the sales process. However, communication was lacking in a few important areas toward the end of the purchase. Delivery experience: The delivery did not meet our expectations. The driver was very nice, but he did not know even the basics about the bus. We were told he was brand new and was simply there to deliver it. He also arrived about three hours earlier than the agreed-upon time, so no one was immediately available. Since this is our first bus of this type, we expected someone to review the bus features with us. Even with your driver present, it took us more than 30 minutes just to figure out how to lower the ramp. Registration process: There was no clear communication about how the registration process would work. As a result, the new bus is still sitting unused while we watch videos, try to learn the features ourselves, and wait for the paperwork from Tesco so we can take it to our DMV. Perhaps this is partly”
Response from TESCO
Thank you for your feedback. We’re sorry the delivery did not meet your expectations, particularly regarding training on your new shuttle bus. The vehicle was delivered by a newer member of our team who was unable to provide the level of hands-on training we would normally expect. Our customer support team is also available by phone or video call to assist with vehicle operation and answer any questions. We appreciate your feedback and will use it to improve our delivery process moving forward.
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“Blair was outstanding!”
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“We have purchased multiple vehicles for Tesco and they have exceeded expectations on every one. Would recommend then highly.”
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“5 stars is why TESCO is our provider of choice!”
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“Our sales rep, Kacy, was excellent. The vehicle was delivered without a couple accessories, but Kacy got it sorted very quickly. Thanks for a good experience!”
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“cannot speak highly enough of all personnel we deal with from the Tesco group. keep up the great work and Thank you all for your dedication to improving the Transportation industry!”
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“The handle on the driver’s side seat that makes the back go back and forth was stripped. They had to ship a new handle to us. It went smoothly. But, was disappointing that it was not noted on inspection before it left the factory.”
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“Steve Luce is the best.”
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“Steve Luce is great to deal with! He always strives to exceed expectations. The bus delivered to us was marveled at by all who've had the opportunity to see it first hand”
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“Kacy Dwornik was my sales representative, outstanding service from day one.”
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“Dan M is amazing”
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“Dan is an amazing person!! Thank you for all you do”
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“Dan M. is amazing to work with! Best customer service ever!!!”
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“Dan is absolutely amazing”
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“Danny Myrice does us a GREAT JOB. We love working with him.”
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“We are in the process of ordering 3 buses and 2 vans in 2026. Dan is the reason why!”
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“Blair is the bomb”
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“Tesco is always great to deal with!!”
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“We have already reached out to Bryan M to get information for another accessible van for a different community. Look forward to working together again if you have what we are looking for. Thanks”
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“We love the van! Members love it as well! Thank you.”
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“We have purchased several busses from Tesco and will continue to do so. Our sales rep, Kacy Dwornik, is incredibly helpful and always finds us a great bus at a great price. Every bus that we have purchased has been extremely reliable and with no issues. I highly recommend TESCO to anyone looking for a bus.”
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“Bryan is an exceptional salesman. We are already in the process of purchasing a second vehicle. Buying vehicles over 5200 miles away and an ocean between us was easier than expected. Our staff in Hawaii is loving our new bus. Mahalo Sam Y. Responsive Caregivers Of Hawaii”
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“Great experience!”
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“Dan Myrice is amazing! I cannot say enough great things about him. He is extremely knowledgeable and very attentive to my needs. Has been helping me for years and will continue to.”
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“We would have to think about it because we have had quite a bit of trouble with the vehicle itself - mostly minor issues and of course all under warranty, but still, when you get a new vehicle, you expect it to be "perfect," and when little things start breaking it's not good!”
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“Brad Palmer makes every transition go very smooth.”
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“We are in the process of ordering 3 buses and 2 vans in 2026. Dan is the reason why!”
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“We had a tough time transferring this vehicle to the federal govt. It was a process and took a long time. We have only just been approved to utilize the bus since we got it within the last month. We have witnessed some issues with the door not opening. We called to see if it was under warranty to get fixed and did not receive an answer yet. We are very remote and would appreciate if we can get it to some place close to fix and maintain this bus.”
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“We're still waiting to hear if the seat cover you ordered came in. If you aren't able or don't want to replace the cover, please let me know and I'll get a generic one. Thank you.”
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“Thank you! Blair is very good at what he does and truly cares about his customers. He was more than accommodating while we tried to work out our grant funding. This goes a long way and we appreciate the flexibility and understanding.”
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“The van is great! Staff love and so does our members.”
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“Very professional staff that were easy to work with.”
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“Working with Blair Taseff on our recent fleet vehicle purchase was an extremely satisfying experience from start to finish. Blair demonstrated exceptional professionalism, product knowledge, and attention to detail throughout the entire process. He took the time to understand our operational needs, budget considerations, and delivery timelines, ensuring that the vehicles we selected were the right fit for our fleet. Communication was clear and consistent, and he was proactive in addressing questions, coordinating specifications, and keeping us informed on production and delivery status. Blair’s commitment to customer service and his ability to streamline what can often be a complex procurement process made the transaction smooth, efficient, and stress-free. His dedication and follow-through reflect a true partnership approach, and we greatly value the level of service he provided.”
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“Service was great, just awaiting the completion of the B&C equipment so that we can get these into service.”
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“Kyle is the best !!!!”
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“Steve Luce really knows what he's doing and was a pleasure to work with.”
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“good buying experience”
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“I just want to say how much I appreciate the team at Tesco. Every time I work with you all, I’m treated as if I’m your only customer. The service is consistently friendly, responsive, and professional. Steve has been especially great to work with. Over time it feels less like a vendor relationship and more like working with a friend. Jake as well is always going out of his way to help and make sure things are handled quickly and correctly. That level of service and attention truly makes a difference. Thank you for everything you all do.”
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“Dan is excellent, since meeting him the Argentum conference in Tampa FL in 2025, i have ordered one bus, in the process of finalizing another unit and ordering 2 buses and 2 vans within the month. You have a real talent that represents Tesco perfectly and why Commonwealth Senior Living is now a dedicated customer. Thank you Bob R. VP dining and Procurement”
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“I'm so glad we went to TESCO to buy a van for my sister. We are able to take her anywhere she wants to go in it. Thank you for making this possible!”
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“Very satisfied”
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“Dan Myrice is absolutely amazing! Been working with him for many years and will continue to. If there was 6 stars he would get 7!”
Plus 645 more customers who rated their delivery without leaving a written comment, all included in the average above.