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Verified customer surveys

Champion Bus reviews

Every review here comes from a post-sale TESCO survey filled in by someone who took delivery of a Champion Bus vehicle.

4.8 average of 12 surveys
9 wrote a comment
10 states

What buyers said

9 of the 12 Champion Bus surveys came with a written comment. The other 3 rated their delivery without writing one, and count toward the average above.

  • “Bryan McDougle was the best. He made the experience very smooth. It was a pleasure doing business with Tesco. The Customer Service is the best from the sale, pick up at the airport, accommodation's and most of all the bus. I will gladly purchase our next bus with Tesco and I will let people know how great the entire process was.”

    Jim H. · Chelsea, MA

  • “Great experience. We've sent on our good experience to more than 200 other churches here in Canada. Can't wait to see Ohio State play Michigan LOLLOL inside joke with Brent Graham.”

    Pastor S. · Thomas, ON

  • “Brad does a great job representing the company and over delivering on that promise . everything was flawless Tim”

    Tim R. · Omaha, NE

  • “My only complaint so far is that the delivery was scheduled for noon today, however the truck delivering the bus had mechanical problems and was not able to deliver the bus as scheduled. I was informed of this when I called at 3pm to inquire about the delivery. Had I been informed of this I would have been able to attend to other work related duties outside of my office. Tonya (Tesco Representative)has been a pleasure to deal with and was apologetic about this mishap. I am looking forward to the delivery on Monday and will convey my overall opinion of my purchase once the transaction is complete.”

    Tammy S. · St. Pauls, NC

  • “I fle into Detroit ant Bryan Mcdougle picked us up. that was great. We looked at and purchased the bus and then drove it 500+ miles home. I had no problems until I esited off on the exit to my company and then two power steering hoses broke. I took to a local shop and had replaced. they sdvised me that the lines were very rusted and replaced them-cost of $395.00. After that I sent the bus to my Salem, MO daycare and the first trip out they loaded the wheelchair clients up with no problem. However when the went to operate tyhe lift again it would not work. I ;had a local mechanic look at it and he was able to get it working but stated that the wiring on the interlock switches was bad. I am a little disappointd in the bus as far a mechanically is conserned. I really feel that it should have been more thouroughly inspected before it was sold. I wiuld really appreciate someone from the company calling to discuss this.”

    Response from TESCO

    This was a "wholesale bus". TESCO always recommeds purchasing a late model used bus as compared to older buses because the routine and unexpected service cost on an older bus can be high overtime.

    Warren · Fredrickstown, MO

  • “I felt my overall experience with Tesco was good. I felt a bit uncomfortable buying a used bus on a promise that "we'll get it fixed up" but was generally pleased with the finished product. The bus looked great and it appeared several things had been taken care of that I had expressed concern about. After purchase, the check engine light came on with issues that should have been addressed...someone cleared the codes without addressing the problem. I was also stranded with a starter problem due to a loose wire a couple weeks after the purchase. So...I was hoping to purchase a good used bus from Tesco and felt the purchase process was fair but was hoping to buy something that did not require me to address repair issues so frequently. Thanks/Bob C./Downsize Farm”

    Bob C. · Woodstock, OH

  • “All the TESCO people were polite, professional, and very customer responsive. We would buy another bus from TESCO and will recommend TESCO to others. Thank you for a good experience. D. K. Jones Administrative Pastor Dayton United Methodist Church”

    Steve L. · Dayton, IN

  • “Once again, great service and response!!”

    Mt. Vernon, OH

  • “It took me some time to learn how to turn the rear A/C on. Had a problem with the starter interlock, till I figured out that even tho the rear door was closed the safety switch was open. The monitor & VCR won't turn on, unk problem.”

    Pastor C. · Plant City, FL

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