Verified customer surveys
StarTrans Bus reviews
Every review here comes from a post-sale TESCO survey filled in by someone who took delivery of a StarTrans Bus vehicle.
4.9
average of 95 surveys
55
wrote a comment
29
states
What buyers said
55 of the 95 StarTrans Bus surveys came with a written comment. The other 40 rated their delivery without writing one, and count toward the average above.
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“Danny was great. Seamless transaction from the Tesco side of things. Our side may have caused a few delays. Nothing to improve from your side of the deal. Thank you!”
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“Overall amazing services! I will definitely buy another bus in the future from Tesco.”
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“The Carr Center is a repeat customer, and we would certainly purchase from TESCO again. Thanks!”
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“We have purchased multiple vehicles for Tesco and they have exceeded expectations on every one. Would recommend then highly.”
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“Steve Luce is the best.”
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“We are in the process of ordering 3 buses and 2 vans in 2026. Dan is the reason why!”
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“Blair is the bomb”
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“Great experience!”
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“Brad Palmer makes every transition go very smooth.”
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“We are in the process of ordering 3 buses and 2 vans in 2026. Dan is the reason why!”
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“Very professional staff that were easy to work with.”
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“Steve Luce really knows what he's doing and was a pleasure to work with.”
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“good buying experience”
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“Dan is excellent, since meeting him the Argentum conference in Tampa FL in 2025, i have ordered one bus, in the process of finalizing another unit and ordering 2 buses and 2 vans within the month. You have a real talent that represents Tesco perfectly and why Commonwealth Senior Living is now a dedicated customer. Thank you Bob R. VP dining and Procurement”
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“Kenny, is so great to work with and we value our partnership. He is responsive and engaging at all times.”
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“Jeff went above & beyond for us. Thank you!”
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“The entire process was handled professionally, and our new bus looks great.”
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“Brad is the best”
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“Always a smooth transaction.”
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“Thanks , Chris”
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“Everything is good. I have 2 more units coming. 1 in May & 1 in June”
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“Working with this team from start to finish is always a seamless and efficient experience! Their professionalism, attention to detail, and commitment to excellence make every project smooth and stress-free. The service department is equally outstanding—responsive, knowledgeable, and always willing to go the extra mile to ensure everything runs flawlessly. I truly appreciate the consistency and quality they bring to the process!”
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“Kenny is a pleasure to work with and I consider him a partner in my success when looking to purchase buses and learning about the market.”
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“This was our first time doing business with Tesco and it was a great experience. Dan Myrice was fantastic! I am looking forward to doing more business with TESCO in the future. Thank you!”
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“Outstanding purchase experience!”
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“Thank you, Tesco, well done once again.”
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“Dan is absolutely amazing!”
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“Dan is #1, he and the family are the reason why I deal exclusively with TESCO.”
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“Kenny is A1 in my book.”
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“TESCO is always great to deal with. They provide the best customer service and every employee is always professional, helpful and a pleasure to work with.”
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“Awesome service! Very easy process from selection to delivery!”
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“Jeff always does a great job. Thanks again look forward to working with you again in the future.”
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“This is my third bus from Dan Myrice and I will by my next ones from him again.”
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“Bryan McDougle is one of our most favorite vendors we work with - along with the entire team at Tesco. Thank you all!”
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“Good job Ross.”
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“Dan Myrice is a responsive, helpful representative of your company. I have worked with him to obtain vehicles for years. Dan is the reason I always choose Tesco first!”
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“The purchase process with Tesco was a pleasant experience. Our Sales Representative Cindy made the process of purchasing a vehicle quick and simple.”
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“The purchase process was quick and simple. Our Sales Representative Cindy was very responsive and made the buying experience a great one. I highly recommend TESCO for any vehicle needs. We have been working with TESCO for nearly 10 years and never had a issue with a purchase transaction or vehicle.”
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“Dan was great! The communication was great! Everything was as advertised. If I had any complaints, the pricing is getting a little crazy. We purchased the same bus 5 years earlier for $40,000 less. I get everything is going up in price, but $40,000 is a little extensive. We will do business with Tesco again, but we will be shopping the competition to confirm best pricing.”
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“Tesco was great. The buses have issues from manufacturer. Tesco was great at helping to rectify issues they could (emergency exit window latches breaking x2 (4 total), 2 separate passenger windows spider webbing from bus shaking, bus rattles loudly inside shaking windows and lift) but not real happy with buses as a total.”
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“Bus came with no First Aid kit and check engine light was on the first time we started it. We had to take to local dealership for warranty. However Jeff was very quick to respond to my issues listed and we was able to get fixed quick. I love dealing with Tesco, the service dept. (Fred & Matt) are wonderful and also helpful. Jeff always helps with any vehicle needs I have. Thank you for all you do!!”
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“We have already notified you that one bus was delivered with a flaw. It leaks when it rains. We were told where to take it to get that fixed. We have been there, and now we are supposed to return the bus there tomorrow for further work. Some of the front overhead panels have been damaged slightly by the leak. So far your people have worked with us on this.”
Response from TESCO
We are sorry for the inconvenience. Our buses are all water tested but the recent extremely heavy rains exacerbated a caulking flaw in the roof that was not noticed during the water test.
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“Good transaction”
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“Derek Spencer was most accommodating, professional, and knowledgeable, during the entire process of satisfying our needs for the perfect bus for our organization. Thanks Steve S. Assisti Care LLC”
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“Courtsey, knowledge of inventory, helpfulness with our budget limitations, willingness to be assessable as needed, ability to deliver what was promised depicts our feelings toward your sales representive. Thanks. Fletcher Flat Ruff Baptist”
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“The bus had an engine light on and I had to drive it 1200 miles. That was a little nerve racking. The paperwork took an extra week to complete.”
Response from TESCO
Engine lights notify the owner of a vehicle "something is wrong". A common mistake people make is they always believe the engine light means something is wrong with the engine. This almost always is not the case. All sensors in the bus track back to this light as a mode of attention. We normally correct engine lights prior to delivery. When they come on after a sale or during delivery, we will make it right and have the bus sent to a local chassis dealer.
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“Bryan was very professional and went above and beyond. I would purchase again.”
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“My purchase was due to the need of a bus. TESCO had a great selection and the staff was very easy to work with. I have recommended TESCO to by business associate for future purchases and will look into it myself with future needs. Derek Spencer was aslo very pleasant to work with. He was alays available for any questions and needs during the purchase process.”
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“Although the sales experience was smoothe. We have not had the bus two weeks and the transmission died leaving us with a bill of $4600 which we cannot afford as a small business. There should have been a more thorough inspection by Tesco before selling this minibus. Brass Castle Human Services, Inc.”
Response from TESCO
TESCO now offers GWC warranty protection on all our used buses. This covers unexpected issues, including engines and transmissions. Ask your sales rep about the 3 year 45,000 mile warranty protection available. Prices are very affordable.
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“Danny Myrice was very easy to work with and put in extra effort to make sure we got the vehicle we needed.”
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“Overall good purchase experience. paperwork / Title has been sloww in receiving. Driver's seat arm is not functional as respresented. sales Rep to handle with replacement. All other areas have been very professional and completed timely.”
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“I WAS SO HAPPY TO DO BUSINESS WITH BRENT,EVERYTHING HE TOLD US WAS TRUE,HE EVEN WENT OUT OF HIS WAY FOR ME & MY CREW OF 5.THE BUS HAD AN AIR CONDITION PROBLEM,BRENT HAD THE REPAIRS TAKEN CARE OF.WE WILL BE BUYING MORE EQUIPMENT ,FROM YOUR COMPANY,AND WE HOPE TO GET BRENT AS OUR SALESMAN.BRENT YOU ROCK,Tyler T..TRUEWAY MEDICAL TRANSPORTATION.”
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“Tesco was very very helpful, my salesman was super wonderful, I was treated very nicely and I would check with them first and recommend to anyone that needs a bus to buy from Tesco they gave me the best service I have ever had from buying a and I have purchased over 30 in my lifetime and I have worked for car companies in my past life over 15 years I understand car sales and paperwork. Thanks Tesco you are the Best!!!”
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“Noel 3 was great!”
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“My only concern was that the service dept. did not discover the stuck thermostat.We spent 3 hours in a gas station parking lot with minimal tools installing a new one. We picked up the bus at 5:00pm and did not get on the road home until 9:30pm.”
Response from TESCO
Some of the people who worked on this bus are still here at TESCO, 10 years later. Our techincians are experienced and always thinking about satisfying you, the customer, while working on the bus and getting it ready to deliver. We care about our customers and employees and want to serve you better the next decade than we did the previous decade.
Where to next
- StarTrans Bus models 5 models TESCO carries, 12 orders in stock now
- Pre-owned StarTrans Bus units 49 on the lot, serviced before delivery
- All TESCO customer reviews Every verified survey across all brands
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