4.8
Average of 1288 verified customer surveys · page 4 of 11
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“Dan Myrice has been very helpful and wonderful to work with.”
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“I have been a customer for over a few years now and I am just as happy and satisfied with the sales staff and product as I have always been, keep up the good work!”
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“Tesco handles custom builds with specialty add on better than most other manufacturers”
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“TESCO Bus staff is enjoyable and professional when discussing everything from an order to service and warranty. Keep up the good work, thank you!”
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“Repeat customer and I am very satisfied with your products and services.”
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“Keep up the good work!”
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“We had bought a shuttle from Tesco in 2005”
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“We have had a very strong long standing partnership with Tesco that will hopefully continue for years to come, Ross and the team have provided us excellent service and support through the years”
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“The experience was great and we appreciated the great communication.”
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“Keep up the good work, I am happy with the products and your services, I will refer and place orders with you in the future when needed.”
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“Brent was a joy to work with. Will buy again from tesco. Thank you.”
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“We (Josina lott) have purchased several vehicles from you over the past 20 years or so. Steve Dreier is a pleasure to work with and service has always been good.”
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“kenneth is awesome. We follow him wherever he goes!”
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“I have been a customer for around 2 years now and I am very happy with the product and service that TESCO has provided me, thank you!”
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“Only disappointment was seat belts not retractable. Otherwise, we were very happy with the experience.”
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“Steve Luce has bee fantastic to deal with!”
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“My sales representative was awesome in his communication, help with changes, and any updates”
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“Great experience with Tesco. I highly recommend them.”
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“Ross is AWESOME!! He really delivers!”
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“Blair Taseff was a pleasure to deal with.He was very knowledgeable and always responsive.”
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“This our 3rd bus from Tesco dealing with the dam folks makes it easy”
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“Brent was very responsive and helpful. Easy to work with.”
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“Blair Taseff is superb. Can't do without him!!”
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“Tesco was great. The buses have issues from manufacturer. Tesco was great at helping to rectify issues they could (emergency exit window latches breaking x2 (4 total), 2 separate passenger windows spider webbing from bus shaking, bus rattles loudly inside shaking windows and lift) but not real happy with buses as a total.”
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“TESCO is great company to do business with”
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“Everything was fine. No issues”
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“Bus came with no First Aid kit and check engine light was on the first time we started it. We had to take to local dealership for warranty. However Jeff was very quick to respond to my issues listed and we was able to get fixed quick. I love dealing with Tesco, the service dept. (Fred & Matt) are wonderful and also helpful. Jeff always helps with any vehicle needs I have. Thank you for all you do!!”
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“I truly enjoy working with Ross -he is very helpful”
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“Wish service of my vehicles worked as well as purchasing them.”
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“overall we are very pleased with our new bus from Tesco! We will definitely consider them first for future business.”
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“We have already notified you that one bus was delivered with a flaw. It leaks when it rains. We were told where to take it to get that fixed. We have been there, and now we are supposed to return the bus there tomorrow for further work. Some of the front overhead panels have been damaged slightly by the leak. So far your people have worked with us on this.”
Response from TESCO
We are sorry for the inconvenience. Our buses are all water tested but the recent extremely heavy rains exacerbated a caulking flaw in the roof that was not noticed during the water test.
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“First capital has been leasing buses from Tesco company for a number of years and have leased several buses. Tesco has always went above and beyond to make are bus leasing a very simple and smooth process. We really enjoy working with all the great staff at Tesco. we look forward to doing a lot more business with Tesco in the years to come.”
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“I continue to value the relationship between Tesco and the Cleveland Clinic and look for to a happy, healthy and prosperous New Year. Thanks.”
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“Ross is wonderful to work with and makes ordering very easy”
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“Jeff always does a good job on pricing and delivery. He will have me as a customer for a long time.”
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“We had a good experience with TESCO. I would recommend them to others looking for a bus. My only concern was that we bought it in early spring so we didn't check the function of the AC. We recently found out the AC had a leak in it which I would say it was like that when we bought it. It cost us over $700 to fix. Is this our problem?”
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“Tesco is a great company to do business with, the sales teams are courteous and really try to give you the best vehicle for you business. I will do business with no other company for my transportation needs.”
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“Brad is the man!! Always was on point!”
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“Working with TESCO has been most present and we have had no problems at all. Ross has been like a close relative to me any time I call he has been very responsive to my needs. My hat goes off to him and Jake in the parts department when it comes to customer service. I look forward to working even more in the future with TESCO”
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“Dealing with Ross has been a great experience and now a friendship. Ross Has always delivered on all information and deadlines. He is very understanding of us as a company and as we have grown in transportation.”
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“Extremely satisfied as the sale representative helped us with the whole process of determining the right choice of w/c busses to fill our needs, the direction needed to design the seats and logo, and the information required to complete the transaction and sale. Totally felt "at ease" that we were making the right choices without pressure. Thanks!!”
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“Excellent company.”
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“Thanks again to Jeff Scharff. From start to finish. Scott”
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“Very helpful, and everything as promised.”
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“Great company, Great sales people! Always quality product.”
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“We had purchased a w/c bus from Turtle Top in the past and wanted to replicate it now. I want to give top marks for the service I received from TESCO and Dan Myrice for helping this order/ purchase of our new bus. Thanks so much!!”
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“Our recent purchase was the third vehicle purchased from TESCO, I think that says it all. Very professional and easy to deal with.”
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“Everything was great however the fact that you put failing batteries into the vehicles tarnished the whole experience. I felt that was beneath you. Otherwise very pleased”
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“Bryan has always been exceptional to work with. He takes care of us from our initial email to delivery.”
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“Bryan McDougle is the best representative I have ever experienced from a vendor.”
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“Good transaction”
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“Thank you”
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“Purchased in July. BIGGEST problem that I am having (still) is getting my graphic package delivered to me. When we tried to email our design to Tesco, they were just not getting them. It was in a zip file so I don't know the issue. We were assuming you were getting them since we corresponded to Brent that they were coming. We never heard back that he hadn't received them. We finally had to have our designer send them directly. Then your machines were tied up for a week. Then when Brent said he would overnight them, we waited three days before we called. They were sitting in your warehouse waiting to be picked up. He sent a picture of the package to re-assure me they were ready, but they were address to an address that I did not request. That was Tuesday Oct. 3. He re-addressed it. I had not received it by the Monday, Oct. 9. When contacted, he said his secretary didn't mail it until Friday. Now on Thursday, Oct 12, I still don't have them. State inspection pending this.”
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“The buying experience from Tesco for our church bus was the best move I made. By choosing Tesco even though I found buses closer in proximity, the quality of the purchase was better,they delivered on every aspect of the sale and would recommend anyone looking for a van or bus to check with Tesco first.I had not heard of Tesco and search other dealers and there sales representation and inventory was the best that I found and they actually had the buses on site...”
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“I dealt with a man named Brad during my purchase. He was very helpful and responsive. He was great to work with and if we ever purchase another vehicle, I will contact Tesco because of my experience with him.”
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“i am very pleased with the bus and the purchasing experience.your staff was great!!!. i had a couple minor problems. i am getting them fixed.thank you so much for your time and such a great deal. A+ referral from me. thank you,Les A.”
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“Great experience. We've sent on our good experience to more than 200 other churches here in Canada. Can't wait to see Ohio State play Michigan LOLLOL inside joke with Brent Graham.”
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“Kenneth Newberry was awesome to work with. He was very informative about the buses and the pros and cons of each type of bus. He helped us to design our bus that made our residents happy. He has gone above and beyond to make sure that our bus was what we wanted. I will definitely tell any associate of mine who needs a bus to use TESCO.”
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“ken is great! we enjoy working with him!”
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“Enjoyed working with Kenneth Newberry. Great customer service!!”
Plus 645 more customers who rated their delivery without leaving a written comment, all included in the average above.