The TESCO difference can be broken down into 5 areas, with an easy to remember acronym, T-E-S-C-O.
Trusted Advisors – More than just "employees at a dealership," our team is made up of trusted advisors. When a customer needs advice on products, sales, leasing, parts, service, or graphics, a TESCO customer can trust our team with having the knowledge and expertise to point them in the right direction. This is a long-term benefit to working with TESCO.
At TESCO, we take the necessary extra steps to ensure our customer's experience is the most pleasurable and hassle-free as possible. Customer satisfaction is our #1 goal.
— Bryan McDougle, Senior Sales Executive
Employees – TESCO employees go above and beyond for customers. We understand the value of each and every person that trusts TESCO for their transportation needs.
Service – At one point in every bus's life, something will need to be fixed. At TESCO we understand importance of reliable and prompt service, which is why our team works diligently to have vehicles back on the road as soon as possible. Our responsive service managers work customers through every issue, large or small.
We will help you address all of your warranty issues, questions, and service needs in a timely manner.
— Josh Wise, Customer Service Manager
Communication – It takes several people in many different departments to start and complete a bus sale, therefore, communicating effectively is crucial to the success of every purchase. Our attention to detail ensures that every customer receives exactly what they're promised.
We pride ourselves on taking the extra communication steps to make sure that the delivery address is correct, the bus is clean, and our drivers deliver the bus with a smile.
— Ross Graham, TESCO Vice President
Overall Customer Experience – TESCO has set a standard of excellence, not only in the product we sell, but the customer service we provide. It's a piece of the puzzle that sets us apart from any other dealership in the industry and it is exactly what makes the TESCO difference.
At TESCO we are passionate about creating the best customer experience and product quality in the commercial bus industry.
— Noel Graham III, TESCO Vice President
Interested in experiencing the TESCO difference with your next bus purchase? Call a sales representative today to find exactly what you're looking for: 800.227.3572.